Question 1

Who is InnoXpert Technologies and who leads software engineering?

Accepted Answer

InnoXpert Technologies is a premier full-stack software development studio founded and led by Janitha Dilshan. With over 8 years of enterprise production experience, Janitha is a verified Envato CodeCanyon Elite Author, Top-Rated developer on Upwork, and has earned a 5.0-star rating across Clutch, GoodFirms, and Google Business Profile. Every client project is personally architected, coded, and reviewed by Janitha and our senior engineering team.

Question 2

What core software engineering services do you provide?

Accepted Answer

We specialize in 6 primary verticals: (1) Custom Next.js 15 & React Web Applications, (2) Autonomous AI SaaS, Multi-Agent Systems & LLM Integrations, (3) High-Frequency Trading & Web3 FinTech Platforms, (4) Emergency Full-Stack Bug Fixing & Performance Optimization, (5) Cross-Platform Flutter Mobile Apps for iOS & Android, and (6) Turnkey CodeCanyon Script Installation, VPS Setup & Customization.

Question 3

What contract and billing models are available (Fixed vs Hourly)?

Accepted Answer

We support flexible engagement models tailored to your requirements: (1) Fixed-Price Milestones with strict deliverables and zero scope creep, (2) Dedicated Hourly Retainers (starting at $35 - $65/hr depending on technical domain) with weekly sprint reports, and (3) 24-Hour Emergency Hotfix Scopes starting from $190. All engagements can be fully protected via third-party escrow.

Question 4

How quickly can we start a project or emergency hotfix?

Accepted Answer

For emergency bug fixing and server outages, we can initiate root-cause triage within 1 to 2 hours of inquiry and contract confirmation. For new platform builds and SaaS MVPs, we usually conduct a 30-minute discovery consultation, prepare a technical roadmap, and commence sprint execution within 24 to 48 hours.

Question 5

How does escrow protection work on Contra and Upwork?

Accepted Answer

To ensure 100% peace of mind, we actively encourage hiring us through Contra (where clients enjoy 0% platform commission fees) or Upwork. Your milestone payment is deposited safely into an independent escrow account before development begins. Funds are only released to us after you inspect the code, test the deployed application, and confirm complete satisfaction.

Question 6

What payment methods and currencies do you support?

Accepted Answer

We accept all major global payment methods: Credit/Debit Cards (Visa, Mastercard, Amex via Stripe), Contra Escrow, Upwork Escrow, Direct Bank Wire Transfers (USD, EUR, GBP, AUD, SGD, AED), and Cryptocurrency settlements (USDT, USDC, BTC, ETH) with formal invoicing and receipts.

Question 7

Do you sign Non-Disclosure Agreements (NDAs) and who owns the IP?

Accepted Answer

Yes, 100%. We provide standard mutual NDAs or happily execute your organization's proprietary confidentiality agreements prior to receiving any codebase access. Upon milestone completion and settlement, 100% of the Intellectual Property (IP), source code, design assets, and deployment credentials belong entirely to you.

Question 8

Which modern tech stacks and frameworks do you use?

Accepted Answer

Our core production stack is built on modern, battle-tested technologies: Frontend (Next.js 15, React 19, TypeScript, Tailwind CSS, shadcn/ui), Mobile (Flutter, Dart, React Native), Backend & APIs (Node.js, Python, FastAPI, Express, NestJS), Databases (PostgreSQL, Supabase, Firebase, Redis, Prisma, MongoDB), AI (OpenAI API, Claude, NVIDIA NIM, LangChain, Pinecone), and Cloud/DevOps (AWS, Vercel, Docker, DigitalOcean, Hetzner, Cloudflare).

Question 9

How do you guarantee 95+ Core Web Vitals and Lighthouse performance?

Accepted Answer

We design web applications with strict Server-Side Rendering (SSR) and Static Site Generation (SSG), dynamic image optimization via next/image, tree-shaking, code-splitting, and minimal JavaScript bundle footprints. Every site is tested across mobile and desktop to guarantee 95+ Lighthouse scores and instantaneous sub-second page loads.

Question 10

How do you guarantee that a bug fix won't create regressions?

Accepted Answer

Every bug fix is isolated in a dedicated Git branch, accompanied by type-safe TypeScript assertions, regression tests, and local builds before delivery. We never deploy dirty patches or unverified monkey-fixes. All changes are delivered via clean, well-commented Pull Requests with detailed reproduction and fix documentation.

Question 11

What makes InnoXpert the ideal choice for CodeCanyon script setups?

Accepted Answer

Founder Janitha Dilshan is a verified Envato CodeCanyon Author with active marketplace items and a 5.0-star rating. Unlike general freelancers who struggle with complex PHP/Laravel structures, we know the internal licensing checks, database migration scripts, cron queues, and routing quirks of popular marketplace templates intimately.

Question 12

Can you deploy scripts on unmanaged VPS servers (DigitalOcean, AWS, Hetzner)?

Accepted Answer

Yes, absolutely. While we easily handle standard cPanel and Plesk environments, our engineering specialty is provisioning clean, high-performance Ubuntu VPS servers from scratch: NGINX web server configuration, PHP-FPM tuning, MySQL/MariaDB security hardening, automated Let's Encrypt SSL renewal, Fail2ban intrusion prevention, and Supervisor process daemons.

Question 13

Can you customize scripts without breaking future author updates?

Accepted Answer

Yes! Whenever possible, we implement custom modifications using clean override architectures, separate CSS/JS modules, custom API controllers, and database extension tables. This ensures you can pull future core updates from the original author without losing your bespoke customizations.

Question 14

Do you have working hour overlap with US, European, and Australian timezones?

Accepted Answer

Yes. Our engineering studio operates with flexible shifts specifically arranged to provide guaranteed 3 to 5 hours of direct real-time overlap across US (EST & PST), European (GMT & CET), Gulf/Middle East (GST), and Asia-Pacific (SGT & AEST) business hours.

Question 15

Which communication tools do you use for daily progress updates?

Accepted Answer

We adapt to your team's preferred workflow: direct WhatsApp / Telegram for rapid messaging, Slack or Microsoft Teams for team collaboration, Google Meet / Zoom for video reviews, and GitHub / Linear for transparent sprint task tracking and daily async Loom demo videos.

Everything You Need To Know About Partnering With InnoXpert